School Of Magic, Crafted, Wizard's Chest: 14824 NE 95TH ST, Redmond, WA, 98052
Express, Time Travel, Red vs Blue, Cursed, Luck & Key Bar: 16261 Redmond Way, #150. Redmond, WA, 98052
Alice in Wonderland: 16088 NE 85TH ST, Redmond, WA, 98052
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60 min.
3-8
miners
Medium
difficulty
$38
per Alice
Dive into our Alice in Wonderland escape room, reimagined in 2024 with vibrant artistry. Time has stopped in Wonderland, and it's your quest to restart the clock! Solve puzzles, meet beloved characters, and bring motion back to this magical world. Ideal for all ages, this adventure blends classic wonder with a fresh twist. Are you ready to save time in Wonderland?
Suitable for Alices ages 14 and up.
Alices 13 and under should be accompanied by an adult.
16088 NE 85TH ST, Redmond, WA.
More details
60 min.
to find the mafia's bank!
3-8
patrons
Medium
difficulty
$38
per patron
Immerse yourself in the thrilling world of 'Luck & Key,' the favored mafia haunt that's just witnessed a chilling crime. The infamous proprietors, Mr. Luck and Mr. Key, have tragically met their end during a daring heist. However, the thieves failed to claim their ultimate prize: the mafia's hidden treasure vault.
As patrons of this notorious establishment, you're left with an electrifying mystery and a ticking clock. You have a mere 60 minutes before the police arrive, casting a net of questions and suspicions.
Suitable for players ages 16 and up.
Players under 16 should be accompanied by an adult.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA.
More details
60 min.
to solve the mystery!
2-3
players
Medium
difficulty
$35
per player
Assemble your team of two detectives! Explore the mysterious disappearance of adventurers Arthur and Elizabeth. Uncover the mysteries of the artifacts that lay inside their study, but be careful… they could be cursed!
This game was specifically designed for two players!
Suitable for players ages 14 and up. Players under 14 should be accompanied by an adult.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA.
More Details
60 min.
to stop the train!
3-8
passengers
Medium
difficulty
$38
per passenger
THE MOST CLASSIC ESCAPE ROOM EVER.
FULLY REDESIGNED AND UPDATED IN 2021.
MULTI-ROOM ADVENTURE.
The bridge has been flooded! Only your team has a chance to save The Northwest Express from a horrific crash! Make your way through the train cars, going from the baggage room to the engine room, and pull the emergency brake!
Suitable for passengers ages 14 and up.
Passengers under 14 should be accompanied by an adult.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA.
More Details
60 min.
to save the wor
3-8
Traveleres
Medium
difficulty
$38
per traveler
THE BEST CHOICE IF YOU HAVE ALREADY PLAYED ESCAPE ROOMS.
MULTI-ROOM ADVENTURE.
In the near future, scientists have discovered a way to travel in time! They wanted to save the world and mend the biggest mistakes and worst events in history. To help them avoid even unwanted outcomes of their changes, they built the Ex-Machine: the most powerful computer ever, equipped with artificial intelligence. Until it all went wrong…
Suitable for travelers ages 14 and up. Travelers under 14 should be accompanied by an adult.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, 98052, WA
60 min.
to fix the clock
3-8
Alices
Medium
difficulty
$38
per Alice!
MULTI-ROOM ADVENTURE.
BUILD IN COLLABORATION WITH SEATTLE LOCAL ARTISTS!
Dive into our Alice in Wonderland escape room, reimagined in 2024 with vibrant artistry. Time has stopped in Wonderland, and it's your quest to restart the clock! Solve puzzles, meet beloved characters, and bring motion back to this magical world. Exciting for everyone, this adventure blends classic wonder with a fresh twist. Are you ready to save time in Wonderland?
Suitable for Alices ages 14 and up.
Alices 14 and under should be accompanied by an adult.
Wheelchair accessible
16088 NE 85TH ST, Redmond, WA, 98052
60 min.
to find the mafia money
3-8
patrons
Medium
difficulty
$38
per patron
MULTI-ROOM ADVENTURE.
Immerse yourself in the thrilling world of 'Luck & Key,' the favored mafia haunt that's just witnessed a chilling crime. The infamous proprietors, Mr. Luck and Mr. Key, have tragically met their end during a daring heist. However, the thieves failed to claim their ultimate prize: the mafia's hidden treasure vault.
As patrons of this notorious establishment, you're left with an electrifying mystery and a ticking clock. You have a mere 60 minutes before the police arrive, casting a net of questions and suspicions.
Suitable for teams ages 16 and up.
Players under 16 can only participate with a team of adults.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA, 98052
60 min.
to stop the train!
3-8
passengers
Medium
difficulty
$38
per passenger
THE MOST CLASSIC ESCAPE ROOM EVER.
MULTI-ROOM ADVENTURE.
The bridge has been flooded! Only your team has a chance to save The Northwest Express from a horrific crash! Make your way through the train cars, going from the baggage room to the engine room, and pull the emergency brake!
Suitable for passengers ages 14 and up.
Passengers 14 and under should be accompanied by an adult.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA, 98052
60 min.
to save the world
3-8
Traveleres
Advanced
difficulty
$38
per traveler
THE BEST CHOICE IF YOU ALREADY PLAYED ESCAPE ROOMS.
MULTI-ROOM ADVENTURE.
In the near future, scientists have discovered a way to travel in time! They wanted to save the world and mend the biggest mistakes and worst events in history. To help them avoid even unwanted outcomes of their changes, they built the Ex-Machine: the most powerful computer ever, equipped with artificial intelligence. Until it all went wrong…
Suitable for travelers ages 14 and up.
Travelers under 14 can only participate with a team of adults.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA, 98052
60 min.
to solve the mystery!
2-3
players
Medium
difficulty
$35
per player
THIS GAME WAS SPECIFICALLY DESIGNED FOR TWO PLAYERS
SINGLE ROOM ADVENTURE
Assemble your team of two detectives! Explore the mysterious disappearance of adventurers Arthur and Elizabeth. Uncover the mysteries of the artifacts that lay inside their study, but be careful… they could be cursed!
Suitable for teams ages 14 and up.
Players 14 and under should be accompanied by an adult.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA, 98052
60 min.
to get the philosopher's stone
2-3
wizards
Medium
difficulty
$35
per wizard
THIS GAME WAS SPECIFICALLY DESIGNED FOR TWO PLAYERS.
SINGLE ROOM ADVENTURE
Adventure awaits! The School of Magic has sent you on an important mission: retrieve the Philosopher’s Stone from its creator, Nicolas Flamel, and deliver it to the bank vault! But it’s not as easy as it sounds! His chest is protected with the most advanced spells and enchantments, which you will attempt to break! Prepare to solve The Wizard’s Chest!
Suitable for wizards ages 14 and up.
Wizards 14 and under should be accompanied by an adult.
We have a party room for wizards events!
Wheelchair accessible
14824 NE 95TH ST, Redmond, WA, 98052
60 min.
to add your own wish to the Grand Book of Wishes
2-6
wizards
Easy
difficulty
$35
per wizard
PERFECT FOR KIDS AND HARRY POTTER FANS!
SINGLE ROOM ADVENTURE
Visit the School of Magic with your team of 2 to 6 adult or kid wizards. During your class in the Head Wizard’s office, you will learn puzzle magic, how to think outside the box, and work as a team to achieve your goal and add your own wish to the Grand Book of Wishes!
Suitable for wizards ages 7 and up.
Wizards 13 and under should be accompanied by an adult.
We have a party room for wizards' events!
Wheelchair accessible
14824 NE 95TH ST, Redmond, WA, 98052
60 min.
to mine and to craft!
3-8
miners
Easy
difficulty
$38
per miner
OUR EDUCATIONAL MULTI-ROOM PUZZE ADVENTURE.
PERFECT FOR KIDS AND MINECRAFT FANS!
Everyone's dream of video games coming to real life! Ask any kid what game they want to be in, and they’ll say Minecraft, to bring mining and crafting to life. We’ve done just that, and crafted a unique experience especially for you! Take a part in an educational adventure in the workshop of Professor Cube. During your puzzle adventure, you will learn the basics of game design, collect resources to build your own tools, and learn how to work together and use teamwork to achieve your goal - all in a form of unique puzzles and brain-teasers!
Suitable for crafters ages 7 and up.
Crafters 13 and under should be accompanied by an adult.
We have a party room crafters' events!
Wheelchair accessible
14824 NE 95TH ST, Redmond, WA, 98052
More Details
60 min.
to get the philosopher's stone
2-3
wizards
Medium
difficulty
$35
per wizard
PERFECT FOR 2 PLAYERS, AND HARRY POTTER FANS!
SINGLE ROOM ADVENTURE
Adventure awaits! The School of Magic has sent you on an important mission: retrieve the Philosopher’s Stone from its creator, Nicolas Flamel, and deliver it to the bank vault! But it’s not as easy as it sounds! His chest is protected with the most advanced spells and enchantments, which you will attempt to break! Prepare to solve The Wizard’s Chest!
Suitable for wizards ages 14 and up.
Wizards under 14 should be accompanied by an adult.
We have a class room for wizards events!
Wheelchair accessible
14824 NE 95TH ST, Redmond, WA.
More Details
60 min.
to add your own wish to the Grand Book of Wishes
2-6
wizards
Easy
difficulty
$35
per wizard
PERFECT FOR 2 PLAYERS, KIDS AND HARRY POTTER FANS!
SINGLE ROOM ADVENTURE
Visit the School of Magic with your team of 2 to 4 adult wizards or up to 8 kids wizards. During your class in the Head Wizard’s office, you will learn magic, how to think outside the box, and work as a team to achieve your goal and add your own wish to the Grand Book of Wishes!
Suitable for wizards ages 7 and up.
Wizards under 13 should be accompanied by an adult.
We have a class room for wizards events!
Wheelchair accessible
14824 NE 95TH ST, Redmond, WA.
More Details
60 min.
to mine and to craft!
3-8
miners
Easy
difficulty
$38
per miner
OUR EDUCATIONAL MULTI-ROOM ADVENTURE.
PERFECT FOR KIDS AND MINECRAFT FANS!
Everyone dreams of videogames coming to life! Ask any kid what game they want to be in, and they’ll say Minecraft, to bring mining and crafting to life. We’ve done just that, and crafted a unique experience especially for you! Take a part in an educational adventure in the workshop of Professor Cube. During your adventure, you will learn the basics of game design, collect resources to build your own tools, and learn how to work together and use teamwork to achieve your goal!
Suitable for crafters ages 7 and up. Crafters under 13 should be accompanied by an adult.
Wheelchair accessible
14824 NE 95TH ST, Redmond, WA.
More Details
90 min.
approx. time to complete the adventure!
3-8
players
1.3
miles
$59
per team
NEW OUTDOOR ADVENTURE IN DOWNTOWN REDMOND!
Love exploring Redmond as much as we do?
Challenge your mind and immerse yourself in the history of the city!
“REDMOND’s GREAT ADVENTURE” is not just the perfect activity, but also quality family time. Solve puzzles and brain teasers with your loved ones as you explore one of the prettiest
historical downtown area.
Pick up the game box from our main location in downtown Redmond and can start the game any day, any time!
Suitable for any ages.
More Details
Unlimited
participants
Online
experience
$10
per group up to 8 players!
Gather your family or call your friends and co-workers and share your screen! Our new online experience Imaginarium will challenge your puzzle-solving skills in a new and immersive way.
Play the part of a team of adventurers & treasure hunters. Receiving a mysterious invitation, begin your journey into the unknow!
We are opening a new location with 4 new rooms and a glorious comeback for Alice in Wonderland in early 2024! Do not miss the launch date and sign up for our mailing list.
Subscribe!
More Details
60 min.
3-8
miners
Easy
difficulty
April
of 2024
Embark on an adventure in our 'Pirates' escape room, a thrilling sequel to 'Cursed.' After unlocking the cursed chest, you find yourselves aboard a mysterious pirate ship. Your goal: complete tasks set by the ghostly crew to break the curse and escape.
Navigate the ship, solve intriguing puzzles, and interact with the spectral pirates to secure your freedom. This exciting adventure combines the thrill of a challenge with a dash of the supernatural. Are you ready to break the curse and escape from the pirate ship?
Suitable for Pirates ages 14 and up.
Pirates 13 and under should be accompanied by an adult.
Subscribe!
More Details
60 min.
3-6
players
Med.
difficulty
May
of 2024
Join the high-flying adventure in our 'Zeppelin' escape room! You and your team of treasure hunters have one goal: launch the zeppelin's engine to secure a coveted contract with a famous client.
In this thrilling storyline, you'll navigate the inner workings of a majestic zeppelin. It's a race against time to get the engine roaring and the airship aloft. Your success in this mission could land you the biggest deal of your careers
Suitable for treasure hunters ages 14 and up.
Treasure hunters 13 and under should be accompanied by an adult.
Wheelchair accessible
Subscribe!
More Details
60 min.
3-6
players
Med.
difficulty
AUGUST
of 2024
Trapped in the lab of Professor Frankenstein, your mission is clear yet daunting: awaken his legendary Creature within 60 minutes to escape the clutches of the notorious villain. The lab, a maze of mysterious inventions and the slumbering Creature, sets the stage for your thrilling escape.
As the clock ticks, the tension mounts. Will you be able to revive the Creature in time and outwit Professor Frankenstein? The answer lies in your daring race against time in this electrifying escape room adventure.
Suitable for players ages 14 and up.
Players 13 and under should be accompanied by an adult.
Wheelchair accessible
Subscribe!
90 min.
approx. time to complete the adventure!
1.3
miles
2-8 players
$59
per team up to 8 players
OUTDOOR ADVENTURE IN DOWNTOWN REDMOND
Love exploring Redmond as much as we do?
Challenge your mind and immerse yourself in the history of the city!
“REDMOND’s GREAT ADVENTURE” is not just the perfect activity, but also quality family time. Solve puzzles and brain teasers with your loved ones as you explore one of the prettiest historical downtown area.
Pick up the game box from our main location in Downtown Redmond and start your game any day, any time at your convenience!
Suitable for any ages. Kids need adult supervision due to multiple road crossings.
Pick up at 16261 Redmond Way, #150, Redmond, 98052
Unlimited
participants
Online
experience
$10
per player up to 10 players in a team!
Gather your family or call your co-workers and share your screen! Our new online experience Imaginarium will challenge your puzzle-solving skills in a new and immersive way.
Play as part of a team of adventurers & treasure hunters. Receive a mysterious invitation, begin your journey into the unknown!
We are opening a new location with 3 new rooms and a glorious comeback for Alice in Wonderland in March! Do not miss the launch date and sign up for our mailing list.
Our Mailing List with No Spam!
60 min.
to save your soul
3-6
Pirates
Easy
difficulty
APRIL
2024
Embark on an adventure in our 'Pirates' escape room, a thrilling sequel to 'Cursed.' After unlocking the cursed chest, you find yourselves aboard a mysterious pirate ship. Your goal: complete tasks set by the ghostly crew to break the curse and escape.
Navigate the ship, solve intriguing puzzles, and interact with the spectral pirates to secure your freedom. This exciting adventure combines the thrill of a challenge with a dash of the supernatural. Are you ready to break the curse and escape from the pirate ship?
Suitable for Pirates ages 10 and up.
Pirates 13 and under should be accompanied by an adult.
Wheelchair accessible
Our Mailing List with No Spam!
60 min. to fly out
3-8
Players
Med.
difficulty
MAY
2024
Join the high-flying adventure in our 'Zeppelin Quest' escape room! You and your team of treasure hunters have one goal: launch the zeppelin's engine to secure a coveted contract with a famous client.
In this thrilling storyline, you'll navigate the inner workings of a majestic zeppelin. It's a race against time to get the engine roaring and the airship aloft. Your success in this mission could land you the biggest deal of your careers.
Suitable for treasure hunters ages 14 and up.
Treasure hunters under 14 can only participate with a team of adults.
Wheelchair accessible
Our Mailing List with No Spam!
60 min. to escape
3-8
Players
Med.
difficulty
AUGUST
2024
Trapped in the eerie lab of Professor Frankenstein, your mission is clear yet daunting: awaken his legendary Creature within 60 minutes to escape the clutches of the notorious villain. The lab, a maze of mysterious inventions and the slumbering Creature, sets the stage for your thrilling escape.
As the clock ticks, the tension mounts. Will you be able to revive the Creature in time and outwit Professor Frankenstein? The answer lies in your daring race against time in this electrifying escape room adventure.
Suitable for players ages 14 and up.
Players under 14 can only participate with a team of adults.
Wheelchair accessible
Our Mailing List with No Spam!
CONUNDROOM:
real escape rooms in redmond
private escape rooms just for your team.
no strangers!
We only do private experiences, so worry not about strangers coming in. Relax and play with just your best friends and family. Share an experience you won't forget!
Amazing birthday entertainment
Escape rooms are lot of fun, even more so if you do it on a special day. Invite your friends for an unforgettable experience or treat your loved ones on their occasion!
Perfect team building experience
Elevate the connection between your team while working together on fun and intricate puzzles. Up to 30 players in three mesmerizing rooms at the same time! Perfect for a team-building event!
will we be playing with strangers?
No! We only do private experiences, other customers can't add themselves to your booking.
How early do we need to arrive for the game?
Please arrive 5-10 minutes before the start of your game to make sure all your team members are on time, you can get organized and receive instructions from the game master.
Where are you located?
We currently have 3 operating locations, both in Redmond, WA. Each location has different escape rooms.
Downtown Redmond - 16261 Redmond Way, #150, Redmond, WA, 98052
Willows BP - 14824 NE 95TH ST, Redmond, WA, 98052
Avalon Parcsquare - 16080 NE 85th St, Redmond, WA 98052
Do you have parking available?
Yes, each of our locations has parking available.
Downtown Redmond - 16261 Redmond Way, #150, Redmond, WA, 98052
Willows BP - 14824 NE 95TH ST, Redmond, WA, 98052
Avalon Parcsquare - 16080 NE 85th St, Redmond, WA 98052
Are your escape rooms wheelchair accessible?
All of our quests are fully wheelchair accessible. All escape rooms are located on the ground floor and have no stairs.
When are you open?
We operate by appointment only. We take reservations Tuesday to Sunday, on weekdays from 4:30 to 9 pm, and on weekends from 12 to 9 pm. We are closed on Mondays.
If there are no bookings for the day, we will be closed.
*Individual schedules for escape rooms vary.
What are the prices for your EXPERIENCES?
Our multi-room escape rooms are priced at $38 per person. This includes Crafted, Northwest Express, Time Travel, Luck & Key Bar, Alice in Wonderland, Pirates, and Zeppelin.
Single-room adventures are priced at $35 per person. This includes School of Magic, Wizard's Chest, and Cursed.
Kids under the age of 7 are free of charge. *we can accommodate up to 2 kids for free
We also have the outdoor Redmond's Great Adventure, priced at $59 per box, as well as the online adventure Imaginarium, priced at $10 per person.
Do we need to sign individual waivers?
We do not require a waiver to be signed for each person. You will be asked to agree to our terms and conditions for the entire team when you make the reservation.
You will have a copy of the waiver in the confirmation email.
Do you take card or cash?
For online reservations, we only take card payments. However, if you are paying in-person, we take both cards and cash, no checks.
Can we take pictures?
You are welcome to take a picture/video of yourself and your team. Ask your game master for the best group shots!
However, we do not allow taking pictures or filming our puzzles and especially their solutions. Let's keep it a surprise for everyone ;)
cancelation, reschedule, and refund policy
To cancel, change, or reschedule your booking email us at info@conundroom.us. All ticket/event cancellations and reschedules must be done via email.
Cancellation:
You can get a full refund if you send us an email cancellation notice more than 48 hours before the start of your game.
If you cancel less than 48 hours in advance, you can get full credit or a gift card for future use. There is no refund if you cancel less than 48 hours in advance.
You will receive no refund or credit for a no-show.
You will receive no refund for a rescheduled booking. Credit only.
Unused tickets:
You can get a full refund for up to 2 unused tickets if you notify us more than 24 hours before the start of your game.
If you notify us less than 24 hours in advance or after your game, we can offer credit for up to 2 unused tickets.
Rescheduling:
We will be happy to reschedule your booking if you notify us more than 24 hours in advance.
We are unable to reschedule you after your booking has passed.
You will receive no refund for a rescheduled booking. Credit only.
Can I make same-day reservations?
Sure thing! For same-day reservations, you need to complete the reservation at least 3 hours in advance.
If you think you missed the 3-hour window, you can email us at info@conundroom.us to inquire about availability.
I already made a reservation. Can I add more people?
Absolutely! You can bring the extra players along with you and pay for them when you arrive. The price for extra players is the same as regular tickets - $38 per person for multi-room escape rooms or $35 per person for single-room escape rooms.
Can I have more players than the booking max for an escape room?
We allow adding up to 2 extra players above the booking maximum for most* of our escape rooms. You can book online for the maximum number of players allowed, then bring the extra players along with you and pay for them when you arrive.
*For Wizard's Chest and Cursed we allow up to 1 extra player above the max.
Can I book for more than 10 players?
We have 3 escape rooms that are all at the same location - NW Express, Time Travel, Luck and Key. Each can accommodate up to 8 people at a time. When reserving, make sure you book these escape rooms together!
If you're looking to book for kids, we have School of Magic and Crafted escape rooms for kids aged 13 and under. You can book these escape rooms together too.
You can also email us at info@conundroom.us for any help with a large reservation.
My friends can't book the same game as me, it's no longer online!
We only do private experiences, so other customers can't add themselves to your booking, even if they are your friends.
If you already booked a game, you can just bring your friends along with you and purchase extra tickets when you arrive. The price is $38 per person for multi-room escape rooms or $35 per person for single-room escape rooms.
Which escape rooms have multiple rooms?
Alice in Wonderland, Pirates, Zeppelin, NW Express, Time Travel Ex Machina, Luck & Key Bar, and Crafted have at least 2 rooms.
School of Magic, Wizard's Chest, and Cursed are single-room adventures.
DO we actually get locked in?
No, we do not lock players in for fire safety reasons. You can leave the escape room at any point for any reason if needed.
Do any of your rooms have flashing/strobing lights?
Yes, Time Travel "Ex Machine" has rapidly changing LED strips across the rooms. The rooms are brightly lit, so there is no dark-light-dark effect.
WHAT ARE THE AGE REQUIREMENTS?
Our age requirements are based on the difficulty of a given room as well as the fragility of the puzzles.
*For Time Travel, Pirates, Zeppelin, and Luck & Key, young players are allowed only as part of a larger team of adults where the number of adults is the same or greater as the number of kids.
How often do you change the puzzLes in your escape rooms?
We don't. Our escape rooms are permanent installations that take months to build. We rarely change the puzzles unless we rebuild the whole thing at a new location.
Can we bring food/drinks/alcohol?
You are welcome to bring a covered/bottled drink with you inside an escape room. No open cups.
Food and alcohol are strictly prohibited inside our escape rooms. We might refuse service if you bring any of these.
Do you have something for only 2 players?
Yes! We have 3 escape rooms for 2-player teams - School of Magic, Wizard's Chest, and Cursed.
Escape room ____ has a minimum of 3 players. Can we do it with 2?
If you want to book an escape room that requires a minimum of 3 players, we don't recommend that. While technically you can complete a 3-player min escape room with only 2 players, it’s best to have 3 on your team.
If you decide to play with only 2 people, you’ll still need to book for 3 players as per system requirements.
Can I play solo?
Sorry, we cannot accommodate solo players in our escape rooms. Our puzzles require multiple players and cannot be done alone.
However, you can still play the outdoor Redmond's Great Adventure or the online adventure Imaginarium. Both will be a challenge to complete on your own, but doable nonetheless.
Which escape rooms are best for kids?
We currently have 2 escape rooms for kids 13 and under - School of Magic and Crafted. School of Magic was inspired by Harry Potter books and Crafted was inspired by Minecraft, but you don't need to know the books or the game to complete the quests. These rooms were designed specifically for kids 8-13 years old.
I booked for a team of kids. Do I need to be in the room with them?
We do require adult supervision (someone who is 18+) for kids who are 13 and under. Some of our rooms require adult supervision for older players. The adult does not have to play with the kids, just watch them to make sure that the kids stay on track, don't break anything, or take any puzzle pieces. We need only one adult per team of kids. The adult does not count as a player and does not need a ticket as long as they are not playing with the kids.
Can I book for more than 10 kids?
Yes, you can book School of Magic and Crafted escape rooms together at the same time for a large team. You can also email us at info@conundroom.us for any help with a large reservation.
WHAT ARE THE AGE REQUIREMENTS?
Our age requirements are based on the difficulty of a given room as well as the fragility of the puzzles.
*For Time Travel, Pirates, Zeppelin, and Luck & Key, young players are allowed only as part of a larger team of adults where the number of adults is the same or greater as the number of kids.
Can kids do a room that is above their recommended age?
Not all. We design puzzles for specific age groups which means the majority of puzzles will be too difficult or uninteresting for kids. Some puzzles are too fragile to be handled by kids.
For Time Travel, Pirates, Zeppelin, and Luck & Key Bar we do not allow kids to play independently. Only as part of a team of adults where the number of adults is the same or greater than the number of kids (ex. 3 kids 4 adults okay, 2 adults 5 kids not okay).
Can kids join adult teams in rooms that is above their recommended age?
Yes! As long as children are part of a team of adults, we allow them to participate.
Please note that for Time Travel, Pirates, Zeppelin, and Luck & Key Bar we ask for the same or greater number of adults as the number of kids. (ex. 2 kids 2 adults okay, 1 adult 2 kids not okay).
can i bring a child or baby under 7 years old?
No problem! Kids under 7 can definitely accompany adult teams into the game for free. We can host up to two kids for free in some* of our games.
*For Wizard's Chest and Cursed we can accommodate up to one child under 7 for free.
Is there anything scary inside?
Absolutely not, none of our escape rooms have puzzles or other elements that were designed to be scary on purpose.
Do parents need to sign individual waivers?
We do not require a waiver to be signed for each person. You will be asked to agree to our terms and conditions for the entire team when you make the reservation.
You will have a copy of the waiver in the confirmation email.
I want to throw a birthday party. How do I book?
Check out our birthday party options at party.conundroom.us. You can select one of the existing packages or do a custom one! Fill out a quote request, and we will get back to you in 2-3 business days. You can also email us at info@conundroom.us.
I want to book a teambuilding event. How do I book?
Check out our teambuilding options at teambuilding.conundroom.us. Fill out a quote request, and we will get back to you in 2-3 business days. You can also email us at teambuilding@conundroom.us.
I want to book a party room after my game. How do I do that?
We have a party room only at Willows BP location that you can book for $60 per hour. The party room capacity is up to 20 people. In the party room, we provide you with the space (table and chairs). You will need to bring your own food, drinks, tableware, and any additional decorations (like balloons and birthday signs).
Party room address is 14824 NE 95TH ST, Redmond, WA, 98052
To book the party room, fill out a custom quote request at party.conundroom.us or email us at info@conundroom.us.
I received a gift certificate or promo code. How do I use it?
You can make a reservation online with your gift certificate. Go to conundroom.us (not party.conundroom.us or teambuilding.conundroom.us). Scroll down until you see the section for the escape room that you want to do and click on the green “book now” button under the description. It will take you to the available schedule. Once you filled out all of your information and got to the checkout page, you will see a yellow button that says “type code” right above the payment information section. Type in the code there, and you’re all set.
If you have any issues booking online, feel free to send us a message at info@conundroom.us.
I want to get a gift certificate. How do I do that?
You can purchase a gift certificate online on our website conundroom.us by clicking on any red button that says "Buy Gift Certificate". You will be prompted to select a desired number of tickets and later asked enter your payment information. When you purchase a gift certificate online, you will be asked to provide an email address to which the confirmation email with the code will be sent. You can type in your own email or the recipient's email.
Please note that online gift certificates are location specific. We can easily transfer a gift certificate from one location to another by request. Just send us a message at info@conundroom.us.
You can purchase a generic gift certificate in-person at any of our locations.
What do I need to know about your gift CERTIFICATES?
Our gift certificates do not have an expiration date.
The gift certificate can be used immediately after purchase once you have the confirmation email with the voucher code.
If you have any leftover balance (ex. booked for 2 players using a 4-ticket voucher code, 2 tickets remaining), you can use the remaining balance later, it does not expire.
Please note that online gift certificates are location specific. We can easily transfer a gift certificate from one location to another by request. Just send us a message at info@conundroom.us.
Can I make a gift card for my friends/family with the gift certificate I just purchased?
Yes! If you typed-in your own email address when making the purchase and received a confirmation email with the code, you will find a green button in the email that says "Create a personalized gift card". There, you will be able to add your own image and message. You can print, save as PDF, or email that gift card to the recipient.
If you typed in the recipient's email, they received the whole confirmation email directly.
You can also purchase a physical gift card in person at one of our locations.
My gift certificate is "invalid"! what's wrong?
Most likely, your gift certificate was purchased for another location that we have. We can transfer your gift certificate to your desired escape room very easily or we can make the booking for you. To do that, please email us at info@conundroom.us.
School Of Magic, Crafted, Wizard's Chest: 14824 95TH ST NE, Redmond, WA, 98052
NW Express, Time Travel, Red vs Blue, Cursed, LUCK & KEY BAR: 16261 Redmond Way, #150, Redmond, WA, 98052
ALICE IN WODNERLAND: 16088 NE 85TH ST , Redmond, WA, 98052
Information and Bookings:
+1 (425) 906-1094
info@conundroom.us
Corporate Events:
+1 (425) 999-3328
teambuilding@conundroom.us
We have free parking spaces. All locations are wheelchair accessible.
Players should arrive 10 minutes before the reserved time. If the team is late by 15 minutes, the Game Master may refuse to launch the game without refund or credit.
Ask us a question!
Please check out our FAQ section! We have more than 40 questions answered about booking, what themes we have, what's allowed, birthday parties, gift certificates, and more.
You can always email us at info@conundroom.us
Still have questions?
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