School Of Magic, Crafted: 14824 NE 95TH ST, Redmond, WA, 98052
NW Express, Time Travel, Luck & Key Bar: 16261 Redmond Way, #150. Redmond, WA, 98052
Alice in Wonderland, Ghost Ship, Zeppelin: 16088 NE 85TH ST, Redmond, WA, 98052
WHY CHOOSE US?
Soft Cancellation Policy
We understand that plans can change last minute. When you book with us, there’s no need to worry. If you can’t make it and even don’t inform us, we’ll provide a credit for your next game. However, please inform us if you can.
Only private games
Our team is 90% introverts. We enjoy playing with our friends, which is why even if there are only two of you, you’ll play privately without having to book all the slots.
Our games, our passion
We love what we do. Each game is a unique adventure. Your experience is our priority. If it’s not perfect, we’ll find a way to improve it.
More Details
60 MINUTES
to take control!
2-4
Treasure Hunters
Multi-Room
adventure
Medium
difficulty
$41
per treasure hunter
BIG ADVENTURE FOR SMALL TEAMS!
You are a team of treasure hunters who have been invited to work with the most influential organization in the industry. After a long journey, you have finally boarded the airship that is supposed to take you to their headquarters, but a terrifying storm has crossed your path, and now you will have to take control of the airship yourselves!
Play our free game "Imaginarium" before visiting the escape room and face the challenges that awaited your team on the way to the airship!
Suitable for treasure hunters aged 14 and up. Treasure hunters under 14 should be accompanied by an adult.
Wheelchair accessible
16088 NE 85th St, Redmond, WA.
More Details
60 MINUTES
to save your soul!
3-6
Pirates
Multi-Room
adventure
Medium
difficulty
$41
per pirate
BEST FAMILY CHOICE!
During a treasure hunt, your team of adventurers receives a curse that transports you to a pirate galleon filled with mysteries! The mysterious captain wants to keep you on the ship forever, but there is always a way out…
Suitable for pirates aged 10 and up. Pirates 13 and under should be accompanied by an adult.
Wheelchair accessible
16088 NE 85th St, Redmond, WA.
More Details
60 MINUTES
to fix the clock!
3-8
Alices
Multi-Room
adventure
Medium
difficulty
$41
per Alice
BUILT IN COLLABORATION WITH SEATTLE LOCAL ARTISTS!
Dive into our Alice in Wonderland escape room, reimagined in 2024 with vibrant artistry. Time has stopped in Wonderland, and it's your quest to restart the clock! Solve puzzles, meet beloved characters, and bring motion back to this magical world. Ideal for all ages, this adventure blends classic wonder with a fresh twist. Are you ready to save time in Wonderland?
Suitable for Alices ages 14 and up. Alices under 14 should be accompanied by an adult.
Wheelchair accessible
16088 NE 85th ST, Redmond, WA.
More Details
60 MINUTES
to find the mafia's bank!
3-8
Patrons
Multi-Room
adventure
Medium
difficulty
$41
per patron
BEST 'NO KIDS' ESCAPE ROOM!
Immerse yourself in the thrilling world of 'Luck & Key,' the favored mafia haunt that's just witnessed a chilling crime. The infamous proprietors, Mr. Luck and Mr. Key, have tragically met their end during a daring heist. However, the thieves failed to claim their ultimate prize: the mafia's hidden treasure vault.
As patrons of this notorious establishment, you're left with an electrifying mystery and a ticking clock. You have a mere 60 minutes before the police arrive, casting a net of questions and suspicions.
Suitable for patrons ages 16 and up. Patrons under 16 can only participate with a team of adults.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA.
More Details
60 MINUTES
to stop the train!
3-8
Passengers
Multi-Room
adventure
Medium
difficulty
$41
per passenger
THE MOST CLASSIC ESCAPE ROOM EVER!
The bridge has been flooded! Only your team has a chance to save The Northwest Express from a horrific crash! Make your way through the train cars, going from the baggage room to the engine room, and pull the emergency brake!
Suitable for passengers aged 14 and up. Passengers under 14 should be accompanied by an adult.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA.
More Details
60 MINUTES
to save the world!
3-8
Time Travelers
Multi-Room
adventure
Advanced
difficulty
$41
per time traveler
BEST CHOICE FOR EXPERIENCED ESCAPE ROOM SOLVERS!
In the near future, scientists have discovered a way to travel in time! They wanted to save the world and mend the biggest mistakes and worst events in history. To help them avoid any unwanted outcomes of their changes, they built the Ex Machine: the most powerful computer ever, equipped with artificial intelligence. Until it all went wrong…
Suitable for time travelers aged 14 and up. Time travelers under 14 can only participate with a team of adults.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA.
60 MINUTES
to take control!
Medium
difficulty
2-4
Treasure Hunters
Multi-Room
adventure
$41
per treasure hunter
BIG ADVENTURE FOR SMALL TEAMS!
You are a team of treasure hunters who have been invited to work with the most influential organization in the industry. After a long journey, you have finally boarded the airship that is supposed to take you to their headquarters, but a terrifying storm has crossed your path, and now you will have to take control of the airship yourselves!
Play our free game "Imaginarium" before visiting the escape room and face the challenges that awaited your team on the way to the airship!
Suitable for treasure hunters aged 14 and up. Treasure hunters under 14 should be accompanied by an adult.
Wheelchair accessible
16088 NE 85th St, Redmond, WA.
60 MINUTES
to save your soul!
Medium
difficulty
3-6
Pirates
Multi-Room
adventure
$41
per pirate
BEST FAMILY CHOICE!
During a treasure hunt, your team of adventurers receives a curse that transports you to a pirate galleon filled with mysteries! The mysterious captain wants to keep you on the ship forever, but there is always a way out…
Suitable for pirates aged 10 and up. Pirates 13 and under should be accompanied by an adult.
Wheelchair accessible
16088 NE 85th St, Redmond, WA.
60 MINUTES
to fix the clock!
Medium
difficulty
3-8
Alices
Multi-Room
adventure
$41
per Alice
BUILT IN COLLABORATION WITH SEATTLE LOCAL ARTISTS!
Dive into our Alice in Wonderland escape room, reimagined in 2024 with vibrant artistry. Time has stopped in Wonderland, and it's your quest to restart the clock! Solve puzzles, meet beloved characters, and bring motion back to this magical world. Ideal for all ages, this adventure blends classic wonder with a fresh twist. Are you ready to save time in Wonderland?
Suitable for Alices ages 14 and up. Alices under 14 should be accompanied by an adult.
Wheelchair accessible
16088 NE 85th ST, Redmond, WA.
60 MINUTES
to find the mafia's bank!
Medium
difficulty
3-8
Patrons
Multi-Room
adventure
$41
per patron
BEST 'NO KIDS' ESCAPE ROOM!
Immerse yourself in the thrilling world of 'Luck & Key,' the favored mafia haunt that's just witnessed a chilling crime. The infamous proprietors, Mr. Luck and Mr. Key, have tragically met their end during a daring heist. However, the thieves failed to claim their ultimate prize: the mafia's hidden treasure vault.
As patrons of this notorious establishment, you're left with an electrifying mystery and a ticking clock. You have a mere 60 minutes before the police arrive, casting a net of questions and suspicions.
Suitable for patrons ages 16 and up. Patrons under 16 can only participate with a team of adults.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA.
60 MINUTES
to stop the train!
Medium
difficulty
3-8
Passengers
Multi-Room
adventure
$41
per passenger
THE MOST CLASSIC ESCAPE ROOM EVER!
The bridge has been flooded! Only your team has a chance to save The Northwest Express from a horrific crash! Make your way through the train cars, going from the baggage room to the engine room, and pull the emergency brake!
Suitable for passengers aged 14 and up. Passengers under 14 should be accompanied by an adult.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA.
60 MINUTES
to save the world!
Advanced
difficulty
3-8
Time Travelers
Multi-Room
adventure
$41
per time traveler
BEST CHOICE FOR EXPERIENCED ESCAPE ROOM SOLVERS!
In the near future, scientists have discovered a way to travel in time! They wanted to save the world and mend the biggest mistakes and worst events in history. To help them avoid any unwanted outcomes of their changes, they built the Ex Machine: the most powerful computer ever, equipped with artificial intelligence. Until it all went wrong…
Suitable for time travelers aged 14 and up. Time travelers under 14 can only participate with a team of adults.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA.
60 MINUTES
to add your wish to the Grand Book of Wishes!
Medium
difficulty
2-6
Wizards
Multi-Room
adventure
$41
per wizard
UPDATED IN OCT'24. NEW PUZZLES!
PERFECT FOR KIDS AND HARRY POTTER FANS!
Visit the School of Magic with your team of aspiring wizards! During your sneaky class in the Head Wizard’s office, you will learn magic, how to think outside the box, solve puzzles, and work as a team to achieve your goal and add your own wish to the Grand Book of Wishes!
Suitable for wizards aged 8 and up. Wizards 13 and under should be accompanied by an adult.
Wheelchair accessible
14824 NE 95TH ST, Redmond, WA.
60 MINUTES
to mine and craft!
Easy
difficulty
3-8
Crafters
Multi-Room
adventure
$41
per crafter
PERFECT FOR KIDS AND MINECRAFT FANS!
Everyone dreams of video games coming to life! Ask any kid what game they want to be in, and they’ll say Minecraft, to bring mining and crafting to life. We’ve done just that, players are trapped in a uniquely crafted puzzle experience!
Take a part in an adventure in the workshop of Professor Cube. During your adventure, you will learn the basics of game design, collect resources to build your own tools, solve puzzles, and learn how to work together and use teamwork to achieve your goal - mine and craft your way out of the game into the real life!
Suitable for crafters aged 8 and up. Crafters 13 and under should be accompanied by an adult.
Wheelchair accessible
14824 NE 95TH ST, Redmond, WA.
More Details
60 MINUTES
to add your own wish to the Grand Book of Wishes!
2-6
Wizards
Multi-Room
adventure
Medium
difficulty
$41
per wizard
UPDATED in OCT'24.
NEW PUZZLES!
As students at The School of Magic, you’ve been given the rare opportunity to add your own wish to the legendary Grand Book of Wishes, hidden away in the professor’s office. But there’s one challenge: the professor doesn’t make it easy!
Suitable for wizards aged 14 and up. Wizards under 14 should be accompanied by an adult.
Wheelchair accessible
14824 NE 95TH ST, Redmond, WA.
More Details
60 MINUTES
to mine and craft!
3-8
Crafters
Multi-Room
adventure
Easy
difficulty
$41
per crafter
PERFECT FOR KIDS AND MINECRAFT FANS!
Everyone dreams of video games coming to life! Ask any kid what game they want to be in, and they’ll say Minecraft, to bring mining and crafting to life. We’ve done just that, players are trapped in a uniquely crafted puzzle experience!
Take a part in an adventure in the workshop of Professor Cube. During your adventure, you will learn the basics of game design, collect resources to build your own tools, solve puzzles, and learn how to work together and use teamwork to achieve your goal - mine and craft your way out of the game into the real life!
Suitable for crafters aged 8 and up. Crafters 13 and under should be accompanied by an adult.
Wheelchair accessible
14824 NE 95TH ST, Redmond, WA.
More Details
60 MINUTES
of axe throwing
Up To 45
participants
$28
with promo code CONUNDROOM
LEARN A NEW SKILL TOGETHER!
Want to try something new? Come to our axe throwing venue in Redmond, “Pacific Axes,” and experience the thrill of axe throwing. It’s like darts, but way more fun! Our axe masters will teach you how to throw not only axes but also other sharp objects. Don’t worry, it looks as cool as it is safe.
Suitable for any ages!
16425 NE 80TH ST, REDMOND, WA 98052
INFO: 888-260-1481
More Details
90 MINUTES
approx. play time
UP TO 8
players per box
1.3 MILES
loop in Redmond
$59
per box
OUTDOOR ADVENTURE IN DOWNTOWN REDMOND!
Love exploring Redmond as much as we do? Challenge your mind and immerse yourself in the history of the city!
’REDMOND’s GREAT ADVENTURE’ is not just the perfect activity, but also quality family time. Solve puzzles and brain teasers with your loved ones as you explore one of the prettiest historical downtown area.
Pick up the game box from our main location in Downtown Redmond and start your game any day, any time at your convenience!
Suitable for any ages. Kids need adult supervision due to multiple road crossings.
Pick up at 16261 Redmond Way, #150, Redmond, WA.
Redmond's Great Adventure is available at Downtown Redmond location
Stop by anytime that you see the "open" or "walk-ins welcome" sign posted and ask about Redmond's Great Adventure kit!
Best place to pick up the kit as well as to start your game is at 16261 Redmond Way, #150, Redmond, WA
More Details
60 MINUTES
approx. play time
Unlimited
participants
Medium
difficulty
Online
experience
BEST FOR ENJOYING PUZZLES IN THE COMFORT OF YOUR HOME!
Gather your family or call your co-workers and share your screen! Our online experience Imaginarium will challenge your puzzle-solving skills in a new and immersive way.
Play as part of a team of adventurers & treasure hunters. Receive a mysterious invitation, begin your journey into the unknown!
Suitable for any ages!
Book online and follow the link in the confirmation email.
Alice in Wonderland and The Ghost Ship are already here! Two more escape rooms to go! Do not miss the launch date and sign up for our mailing list.
Subscribe!
More Details
60 MINUTES
to escape!
3-8
Test Subjects
Multi-Room
adventure
Medium
difficulty
Halloween
of 2024
SPOOKTACULAR ADVENTURE FOR THE STRONG HEARTED!
Trapped in the eerie lab of Professor Frankenstein, your mission is clear yet daunting: awaken his legendary Creature within 60 minutes to escape the clutches of the notorious villain. The lab, a maze of mysterious inventions and the slumbering Creature, sets the stage for your thrilling escape.
As the clock ticks, the tension mounts. Will you be able to revive the Creature in time and outwit Professor Frankenstein? The answer lies in your daring race against time in this electrifying escape room adventure.
Suitable for test subjects aged 14 and up. Test subjects under 14 can only participate with a team of adults.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA.
Subscribe!
60 MINUTES
of axe throwing
Up to 45
participants
$28
per thrower with promo code CONUNDROOM
LEARN A NEW SKILL TOGETHER!
Want to try something new? Come to our axe throwing venue in Redmond, “Pacific Axes,” and experience the thrill of axe throwing. It’s like darts, but way more fun! Our axe masters will teach you how to throw not only axes but also other sharp objects. Don’t worry, it looks as cool as it is safe.
Suitable for throwers aged 13 and up. Throwers under 18 should be accompanied by an adult.
16425 NE 80TH ST, REDMOND, WA 98052
INFO: 888-260-1481
90 MINUTES
approx. play time
Medium
difficulty
UP TO 8
players per box
1.3 MILES
loop in Redmond
$59
per box
OUTDOOR ADVENTURE IN DOWNTOWN REDMOND!
Love exploring Redmond as much as we do? Challenge your mind and immerse yourself in the history of the city!
’REDMOND’s GREAT ADVENTURE’ is not just the perfect activity, but also quality family time. Solve puzzles and brain teasers with your loved ones as you explore one of the prettiest historical downtown area.
Pick up the game box from our main location in Downtown Redmond and start your game any day, any time at your convenience!
Suitable for any ages. Kids need adult supervision due to multiple road crossings.
Pick up at 16261 Redmond Way, #150, Redmond, WA.
Redmond's Great Adventure is available at Downtown Redmond location
Stop by anytime that you see the "open" or "walk-ins welcome" sign posted and ask about Redmond's Great Adventure kit!
Best place to pick up the kit as well as to start your game is at 16261 Redmond Way, #150, Redmond, WA
60 MINUTES
approx. play time
Medium
difficulty
Unlimited
Participants
Online
experience
BEST FOR ENJOYING PUZZLES IN THE COMFORT OF YOUR HOME!
Gather your family or call your co-workers and share your screen! Our online experience Imaginarium will challenge your puzzle-solving skills in a new and immersive way.
Play as part of a team of adventurers & treasure hunters. Receive a mysterious invitation, begin your journey into the unknown!
Suitable for any ages!
Book online and follow the link in the confirmation email.
Avalon Parcsquare location is complete! One more escape room to go! Do not miss the launch date and sign up for our mailing list.
Our Mailing List with No Spam!
60 MINUTES
to escape!
Medium
difficulty
3-8
Test Subjects
Multi-Room
adventure
Halloween
est. arrival in 2024
SPOOKTACULAR ADVENTURE FOR THE STRONG HEARTED!
Trapped in the eerie lab of Professor Frankenstein, your mission is clear yet daunting: awaken his legendary Creature within 60 minutes to escape the clutches of the notorious villain. The lab, a maze of mysterious inventions and the slumbering Creature, sets the stage for your thrilling escape.
As the clock ticks, the tension mounts. Will you be able to revive the Creature in time and outwit Professor Frankenstein? The answer lies in your daring race against time in this electrifying escape room adventure.
Suitable for test subjects aged 14 and up. Test subjects under 14 can only participate with a team of adults.
Wheelchair accessible
16261 Redmond Way, #150, Redmond, WA.
Our Mailing List with No Spam!
CONUNDROOM:
real escape rooms in redmond
Private escape rooms just for your team.
no strangers!
We only do private experiences, so worry not about strangers coming in. Relax and play with just your best friends and family. Share an experience you won't forget!
Amazing birthday entertainment
Escape rooms are lot of fun, even more so if you do it on a special day. Invite your friends for an unforgettable experience or treat your loved ones on their occasion!
Perfect team building experience
Elevate the connection between your team while working together on fun and intricate puzzles. Up to 30 players in three mesmerizing rooms at the same time! Perfect for a team-building event!
will we be playing with strangers?
No! We only do private experiences, other customers can't add themselves to your booking.
How early do we need to arrive for the game?
Please arrive 5-10 minutes before the start of your game to make sure all your team members are on time, you can get organized and receive instructions from the game master.
Where are you located?
We currently have 3 operating locations, both in Redmond, WA. Each location has different escape rooms.
Downtown Redmond - 16261 Redmond Way, #150, Redmond, WA, 98052
Willows BP - 14824 NE 95TH ST, Redmond, WA, 98052
Avalon Parcsquare - 16088 NE 85th St, Redmond, WA 98052
Do you have parking available?
Yes, each of our locations has parking available.
Downtown Redmond - 16261 Redmond Way, #150, Redmond, WA, 98052
Willows BP - 14824 NE 95TH ST, Redmond, WA, 98052
Avalon Parcsquare - 16080 NE 85th St, Redmond, WA 98052
Are your escape rooms wheelchair accessible?
All of our quests are fully wheelchair accessible. All escape rooms are located on the ground floor and have no stairs.
When are you open?
We operate by appointment only. We take reservations Tuesday to Sunday, on weekdays from 4:30 to 9 pm, and on weekends from 12 to 9 pm. We are closed on Mondays.
If there are no bookings for the day, we will be closed.
*Individual schedules for escape rooms vary.
What are the prices for your EXPERIENCES?
Our multi-room escape rooms are priced at $41 per person. This includes Crafted, Northwest Express, Time Travel, Luck & Key Bar, Alice in Wonderland, the Ghost Ship, and Zeppelin.
Single-room adventure is priced at $38 per person. This includes School of Magic.
Kids under the age of 7 are free of charge. *we can accommodate up to 2 kids for free
We also have the outdoor Redmond's Great Adventure, priced at $59 per box.
Do we need to sign individual waivers?
We do not require a waiver to be signed for each person. You will be asked to agree to our terms and conditions for the entire team when you make the reservation.
You will have a copy of the waiver in the confirmation email.
Do you take card or cash?
For online reservations, we only take card payments. However, if you are paying in-person, we take both cards and cash, no checks.
Can we take pictures?
You are welcome to take a picture/video of yourself and your team. Ask your game master for the best group shots!
However, we do not allow taking pictures or filming our puzzles and especially their solutions. Let's keep it a surprise for everyone ;)
cancelation, reschedule, and refund policy
To cancel, change, or reschedule your booking email us at info@conundroom.us. All ticket/event cancellations and reschedules must be done via email.
Cancellation:
You can get a full refund if you send us an email cancellation notice more than 48 hours before the start of your game.
If you cancel less than 48 hours in advance, you can get full credit or a gift card for future use. There is no refund if you cancel less than 48 hours in advance.
You will receive no refund or credit for a no-show.
You will receive no refund for a rescheduled booking. Credit only.
Unused tickets:
You can get a full refund for up to 2 unused tickets if you notify us more than 24 hours before the start of your game.
If you notify us less than 24 hours in advance or after your game, we can offer credit for up to 2 unused tickets.
Rescheduling:
We will be happy to reschedule your booking if you notify us more than 24 hours in advance.
We are unable to reschedule you after your booking has passed.
You will receive no refund for a rescheduled booking. Credit only.
Can I make same-day reservations?
Sure thing! For same-day reservations, you need to complete the reservation at least 3 hours in advance on weekdays and at least 1 hour in advance on weekends.
If you think you missed the booking window, you can email us at info@conundroom.us to inquire about availability.
I already made a reservation. Can I add more people?
Absolutely! You can bring the extra players along with you and pay for them when you arrive. The price for extra players is the same as regular tickets - $41 per person for multi-room escape rooms or $38 per person for single-room escape rooms.
Can I have more players than the booking max for an escape room?
We allow adding up to 2 extra players above the booking maximum for most* of our escape rooms. You can book online for the maximum number of players allowed, then bring the extra players along with you and pay for them when you arrive.
*For Wizard's Chest we allow up to 1 extra player above the max.
CAN I BOOK FOR MORE THAN 10 PLAYERS?
We have 3 escape rooms that are all at the same location - NW Express, Time Travel, Luck and Key. Each can accommodate up to 8 people at a time. When reserving, make sure you book these escape rooms together!
If you're looking to book for kids, we have School of Magic and Crafted escape rooms for kids aged 13 and under. You can book these escape rooms together too.
You can also email us at info@conundroom.us for any help with a large reservation.
My friends can't book the same game as me, it's no longer online!
We only do private experiences, so other customers can't add themselves to your booking, even if they are your friends.
If you already booked a game, you can just bring your friends along with you and purchase extra tickets when you arrive. The price is $41 per person for multi-room escape rooms or $38 per person for single-room escape rooms.
Which experinces have multiple rooms?
Alice in Wonderland, Ghost Ship, Zeppelin, NW Express, Time Travel Ex Machine, Luck & Key Bar, and Crafted have at least 2 rooms.
School of Magic is a single-room adventure.
DO we actually get locked in?
No, we do not lock players in for fire safety reasons. You can leave the escape room at any point for any reason if needed.
Do any of your rooms have flashing/strobing lights?
Yes, Time Travel "Ex Machine" has rapidly changing LED strips across the rooms. The rooms are brightly lit, so there is no dark-light-dark effect.
Zellepin has some red "danger" strobing.
WHAT ARE THE AGE REQUIREMENTS?
Our age requirements are based on the difficulty of a given room as well as the fragility of the puzzles.
*For Time Travel and Luck & Key, young players (under the required age) are allowed only as part of a larger team of adults (18+) where the number of adults is the same or greater as the number of kids.
How often do you change the puzzLes in your escape rooms?
We don't. Our escape rooms are permanent installations that take months to build. We rarely change the puzzles unless we rebuild the whole thing at a new location.
Can we bring food/drinks/alcohol?
You are welcome to bring a covered/bottled drink with you inside an escape room. No open cups.
Food and alcohol are strictly prohibited inside our escape rooms. We might refuse service if you bring any of these.
Do you have something for only 2 players?
Yes! We have 2 escape rooms for 2-player teams - School of Magic and Zeppelin.
School of Magic is a single room escape room. Zeppelin is our first multi-room adventure for 2 players.
Escape room ____ has a minimum of 3 players. Can we do it with 2?
If you want to book an escape room that requires a minimum of 3 players, we don't recommend that. While technically you can complete a 3-player min escape room with only 2 players, it’s best to have 3 on your team.
If you decide to play with only 2 people, you’ll still need to book for 3 players as per system requirements.
Can I play solo?
Sorry, we cannot accommodate solo players in our escape rooms. Our puzzles require multiple players and cannot be done alone.
However, you can still play the outdoor Redmond's Great Adventure or the online adventure Imaginarium. Both will be a challenge to complete on your own, but doable nonetheless.
Which escape rooms are best for kids?
We currently have 3 escape rooms for kids 13 and under - School of Magic, Crafted, and the Ghost Ship. Players don't need to know any prior context or trivia to complete the quests. School of Magic and Crafted are 8+, the Ghost Ship is 10+.
I booked for a team of kids. Do I need to be in the room with them?
We do require adult supervision (someone who is 18+) for kids who are 13 and under. Some of our rooms require adult supervision for older players. The adult does not have to play with the kids, just watch them to make sure that the kids stay on track, don't break anything, or take any puzzle pieces. We need only one adult per team of kids. The adult does not count as a player and does not need a ticket as long as they are not playing with the kids.
Can I book for more than 10 kids?
Yes, you can book School of Magic and Crafted escape rooms together at the same time for a large team. You can also email us at info@conundroom.us for any help with a large reservation.
WHAT ARE THE AGE REQUIREMENTS?
Our age requirements are based on the difficulty of a given room as well as the fragility of the puzzles.
*For Time Travel and Luck & Key, young players (under the required age) are allowed only as part of a larger team of adults (18+) where the number of adults is the same or greater as the number of kids.
Can kids do a room that is above their recommended age?
Not all. We design puzzles for specific age groups which means the majority of puzzles will be too difficult or uninteresting for kids. Some puzzles are too fragile to be handled by kids.
For Time Travel and Luck & Key Bar we do not allow kids to play independently. Only as part of a team of adults where the number of adults is the same or greater than the number of kids (ex. 3 kids 4 adults okay, 2 adults 5 kids not okay).
Can kids join adult teams in rooms that is above their recommended age?
Yes! As long as children are part of a team of adults, we allow them to participate.
Please note that for Time Travel and Luck & Key Bar we ask for the same or greater number of adults as the number of kids. (ex. 2 kids 2 adults okay, 1 adult 2 kids not okay).
can i bring a child or baby under 7 years old?
No problem! Kids under 7 can definitely accompany adult teams into the game for free. We can host up to two kids for free in some* of our games.
*For Wizard's Chest and Cursed we can accommodate up to one child under 7 for free.
Is there anything scary inside?
Absolutely not, none of our escape rooms have puzzles or other elements that were designed to be scary on purpose.
Do parents need to sign individual waivers?
We do not require a waiver to be signed for each person. You will be asked to agree to our terms and conditions for the entire team when you make the reservation.
You will have a copy of the waiver in the confirmation email.
I want to throw a birthday party. How do I book?
Check out our birthday party options at party.conundroom.us. You can select one of the existing packages or do a custom one! Fill out a quote request, and we will get back to you in 2-3 business days. You can also email us at info@conundroom.us.
I want to book a teambuilding event. How do I book?
Check out our teambuilding options at teambuilding.conundroom.us. Fill out a quote request, and we will get back to you in 2-3 business days. You can also email us at teambuilding@conundroom.us.
I want to book a party room after my game. How do I do that?
We have a party room only at Willows BP location that you can book for $60 per hour. The party room capacity is up to 20 people. In the party room, we provide you with the space (table and chairs). You will need to bring your own food, drinks, tableware, and any additional decorations (like balloons and birthday signs).
Party room address is 14824 NE 95TH ST, Redmond, WA, 98052
To book the party room, fill out a custom quote request at party.conundroom.us or email us at info@conundroom.us.
I received a gift certificate or promo code. How do I use it?
You can make a reservation online with your gift certificate. Go to conundroom.us (not party.conundroom.us or teambuilding.conundroom.us). Scroll down until you see the section for the escape room that you want to do and click on the green “book now” button under the description. It will take you to the available schedule. Once you filled out all of your information and got to the checkout page, you will see a yellow button that says “type code” right above the payment information section. Type in the code there, and you’re all set.
If you have any issues booking online, feel free to send us a message at info@conundroom.us.
I want to get a gift certificate. How do I do that?
You can purchase a gift certificate online on our website conundroom.us by clicking on any red button that says "Buy Gift Certificate". You will be prompted to select a desired number of tickets and later asked enter your payment information. When you purchase a gift certificate online, you will be asked to provide an email address to which the confirmation email with the code will be sent. You can type in your own email or the recipient's email.
Please note that online gift certificates are location specific. We can easily transfer a gift certificate from one location to another by request. Just send us a message at info@conundroom.us.
You can purchase a generic gift certificate in-person at any of our locations.
What do I need to know about your gift CERTIFICATES?
Our gift certificates do not have an expiration date.
The gift certificate can be used immediately after purchase once you have the confirmation email with the voucher code.
If you have any leftover balance (ex. booked for 2 players using a 4-ticket voucher code, 2 tickets remaining), you can use the remaining balance later, it does not expire.
Please note that online gift certificates are location specific. We can easily transfer a gift certificate from one location to another by request. Just send us a message at info@conundroom.us.
Can I make a gift card for my friends/family with the gift certificate I just purchased?
Yes! If you typed-in your own email address when making the purchase and received a confirmation email with the code, you will find a green button in the email that says "Create a personalized gift card". There, you will be able to add your own image and message. You can print, save as PDF, or email that gift card to the recipient.
If you typed in the recipient's email, they received the whole confirmation email directly.
You can also purchase a physical gift card in person at one of our locations.
My gift certificate is "invalid"! what's wrong?
Most likely, your gift certificate was purchased for another location that we have. We can transfer your gift certificate to your desired escape room very easily or we can make the booking for you. To do that, please email us at info@conundroom.us.
School Of Magic, Crafted: 14824 NE 95TH ST, Redmond, WA, 98052
NW Express, Time Travel, Luck & Key Bar: 16261 Redmond Way, #150. Redmond, WA, 98052
Alice in Wonderland, Ghost Ship, Zeppelin: 16088 NE 85TH ST, Redmond, WA, 98052
Information and Bookings:
+1 (425) 906-1094
info@conundroom.us
Corporate Events:
+1 (425) 999-3328
teambuilding@conundroom.us
We have free parking spaces. All escape rooms are located on ground floor and are wheelchair accessible.
Players should arrive 5-10 minutes before the reserved time. If the team is late by more than 15 minutes, the Game Master may refuse to launch the game without refund or credit.
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